QHost...
General Terms And Conditions
Cookie Policy

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies


What Cookies We Set

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Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

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Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods: Email: contact@qhost.mk

PLEASE READ THIS PRIVACY POLICY CAREFULLY
[08/2020]

BY SIGNING UP FOR A EM ER MARKETING, DOO. (THE “COMPANY” REFFERED AS QHOST) ACCOUNT AND/OR USING ITS PRODUCTS, SERVICES, WEBSITES AND 3RD PARTY SERVICES/APPLICATIONS, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS PRIVACY POLICY. ANY USER’S USE OR CONTINUED USE OF THE COMPANY’S PRODUCTS, SERVICES, WEBSITES OR 3RD PARTY SERVICES/APPLICATIONS CONSTITUTES ACCEPTANCE OF THIS PRIVACY POLICY.

The Company cares about your privacy. For this reason, the Company collects and uses personal data only as it might be needed for the Company to deliver products, services, websites and/or other services/applications (collectively, the “Services”). Your personal data includes information such as:

  • 1 Name
  • 2 Address
  • 3 Billing and delivery information
  • 4 Telephone number
  • 5 Email address
  • 6 Financial account information
  • 7 IP Address

Other data collected that could directly or indirectly identify you This Policy explains how and what data the Company collects and how the Company uses your personal data. This Policy also describes options the Company provides for you to access, update or otherwise take control of your personal data that the Company processes. If at any time you have questions about the Company practices or any of your rights described below, you may reach the Company Data Protection Team by contacting the Company at contact@qhost.mk. This inbox is actively monitored and managed so that the Company can deliver an experience that you can confidently trust.


Changes to the Privacy Policy:

As the Services may change from time to time, this Policy is expected to change as well. The Company reserves the right, in its sole discretion, to amend this Policy at any time, for any reason, which amendment(s) will be effective upon posting to our website. Your use of the Services after such changes or modifications have been made shall constitute your acceptance of this Policy as last revised. If you do not agree to be bound by this Policy as last revised, do not use (or continue to use) the Services. In addition, the Company may occasionally notify you of changes or modifications to this Policy by e-mail. It is therefore important that you keep your account information accurate. The Company assumes no liability or responsibility for your failure to receive an e-mail notification if such failure results from an inaccurate e-mail address..



Information That the Company Collects:

Personally Identifiable Information: The Company may collect information (online, by phone or paper) that identifies you (“Personally Identifiable Information”) when you provide such information on the Company website(s) or social media website(s) or otherwise interact with the Company. The types of Personally Identifiable Information collected may include, but not limited to, Internet Protocol (IP) address, your name, address, phone number, birth date, billing and delivery information, e-mail address, information about you or your business.


Non-Personal Data: As you interact with the Company through our online resources, the Company may also collect information about your browsing history or certain other information that is not considered Personally Identifiable Information through your use of and visits to these resources through a variety of technologies, including, but not limited to, cookies, tags, beacons, Internet Protocol (IP) address, and other tools. “Cookies” are pieces of code or text placed on your computer when you browse a website. Cookies may be placed by the Company or our web analytics third party vendors or partners. The types of non-personal data collected on the Company website(s) through the use of these, and other tools may include the search terms you used, new or returning user, browser information, computer type, operating system, internet service providers, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, , among other non-personal data (collectively, all of the foregoing data is considered “Non-Personal Data”). Additionally, Cookies, Tags and other tools placed by our web analytics third party vendors or partners may collect other information about you and your visits to websites and elsewhere on the Internet including, but not limited to, your industry, company size, among other Non-Personal Data.


How the Company Uses and Shares Personally Identifiable Information:

The Company strongly believes in both minimizing the data we collect and limiting its use and purpose to only that for which the Company has been given permission, as necessary to deliver the Services, or as the Company might be required or permitted for legal compliance or other lawful purposes. Use of Your Personally Identifiable Information. Once collected, the Company may use your Personally Identifiable Information in a variety of ways including, but not limited to: Provide service communications such as bill reminders, order confirmations, program registrations, and customer service messages Respond to your e-mails or online requests for products, services, or information Personalize and improve the usability of the Company website(s) Fulfill and/or deliver the Services Share with third parties as required by law or to protect the Company as described below Share your e-mail address as permitted under this Policy as described below in this Section Communicate with you Improve and optimize the operation and performance of the Services Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services Detect and prevent fraud and abuse of our Services and systems Collecting aggregate statistics about use of the Services Understand and analyze how you use the Services and what products and services are most relevant to you


Transfer of personal data abroad

If you utilize the Services from a country other than the country where the Company servers are located, your communications with the Company may result in transferring your personal data across international borders. Also, when you call the Company, the Company may provide you with support from our locations which may be outside of your country of origin. In these cases, your personal data is handled according to this Policy Sharing Your Personally Identifiable Information When Legally Necessary or to Protect the Company’s Interests. The Company may disclose your Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the Company, including, but not limited to, compliance with legal, regulatory and law enforcement requests. In such instances, the Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. the Company will disclose any information about you to government or law enforcement officials or private parties as the Company, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity the Company considers to be illegal or unethical. To the extent the Company is legally permitted to do so, the Company will take reasonable steps to notify you in the event that the Company is required to provide your Personally Identifiable Information to third parties as part of legal process; (b) protect and/or defend the rights or property of the Company; (c) protect the personal safety of the Company personnel or users of the public in appropriate circumstances; or (d) if the Company and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged or if the Company undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise, information may be transferred as part of that transaction or change. Sharing Your E-mail Address Pursuant to the Company Policy. We do not sell or rent e-mail addresses to anyone outside of the Company. The Company will also not share e-mail addresses to unrelated third-parties or affiliates.


How to Manage the Sharing of Your Personally Identifiable Information:

To easily access, view, or update your personal data (where available), please sign into your Account Management Panel. To request that your information be deleted, please email contact@qhost.mk .If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.


Data Retention:

We may retain your Personally Identifiable Information (as well as your Users-of-Users’ Information) for as long as your account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services. We may continue to retain such Personally Identifiable Information even after you deactivate your account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personally Identifiable Information is no longer required we will ensure it is securely deleted.


Information Security:

The Company implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. The Company restricts access to personal information to certain companies who may need to know that information in order to operate, develop, or improve the Services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, the Company cannot guarantee or warrant the security of any information you transmit to the Society, or to or from the Company online products or services. If you have questions about this Policy, please contact us.


Linking to Other Internet Sites:

You should be aware that other Internet sites that are linked from the Company websites or from Company e-mail message may contain privacy provisions that differ from the provisions of this Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.


Contact Us:

If you have any questions, concerns or complaints about this Policy, our practices or our Services, you may contact us by email at contact@qhost.mk or by phone at +38948612011. We will attempt to resolve any complaints regarding the use of your Personally Identifiable Information in accordance with this Privacy Policy. We will respond to all requests, inquiries or concerns within thirty (30) calendar days.


TERMS OF SERVICE [04/2020]

PROHIBITED CONTENT AND ACTIVITIES

You may not directly or indirectly use the Services in connection with any of the following, as determined in QHost’s sole discretion: Prohibited Use or Content. You may not use the Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject QHost to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this TOS:


Disclosing sensitive personal information about others;

    1. Phishing or engaging in identity theft;
    2. Distributing computer viruses, worms, Trojan horses or other malicious code;
    3. Promoting or facilitating prostitution or sex trafficking;
    4. Hosting ponzi or pyramid schemes, or websites that engage in unlawful or deceptive marketing practices;
    5. Hosting, distributing or linking to child sexual abuse material or content that is harmful to minors
    6. Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications (including without limitation, promotion, marketing, or sale of prescription medications without a valid prescription);
    7. Gambling or selling weapons or ammunition;
    8. Promoting or facilitating violence or terrorist activities;
    9. Infringing the intellectual property or other proprietary rights of others.
    10. Websites dedicated to the discussion of hacking activities or the distribution of hacking tools are prohibited. Also, the usage of QHost’s computer systems or network to access any system, service, or network without the owner’s consent is expressly forbidden.
    11. Any activity which causes service interruptions to either QHost’s network/servers or any outside network. This includes, but is not limited to, the execution of Denial of Service attacks or other maliciously configured software.
    12. Collecting or using email addresses, screen names or other personal identifiers without the consent of the person identified (including, without limitation, phishing, Internet scamming, password robbery, spidering, and harvesting).

You agree that if the QHost IP numbers assigned to your account are listed on an abuse database or blacklist like Spamhaus, you will be in violation of this TOS, and QHost may take reasonable action to protect its IP numbers, including suspension and/or termination of your service, regardless of whether the IP numbers were listed as a result of your actions.

Usage of the QHost network to impersonate another person or entity, be it through Email, Internet Forums, or any other means, is strictly prohibited. This includes spoofing email or network packet headers whether or not it is done for malicious purposes. (Spoofing/Impersonation)

Excessive Use of Resources or Network Abuse. You may not consume excessive amounts of server or network resources or use the Services in any way which results in server performance issues or which interrupts service for other customers. Prohibited activities that contribute to excessive use, include without limitation

Unauthorized System Access. You may not directly or indirectly use the Services to gain access to any network or system without permission, including without limitation:

  • 1. Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures;
  • 2. Attacking other networks (e.g., utilizing botnets or other means to launch Denial of Service (DoS) or other attacks);
  • 3. Intercepting or monitoring data without permission;
  • 4. Using any deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or other automatic device, program, algorithm or methodology, to use, access, copy, index, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of QHost’s website or servers for any unauthorized purpose.

Your Services may be suspended or terminated with or without notice upon any violation of this TOS. Any violations may result in the immediate suspension or termination of your account. QHost reserves the right to disable or remove any content which is prohibited by this TOS, including to prevent harm to others or to QHost or the Services, as determined in QHost’s sole discretion. A failure to respond to an email from our abuse team within 24 hours, or as otherwise specified in the communication to you, may result in the suspension or termination of your Services. To report a violation of QHost’s TOS, please email abuse@qhost.mk.

Fair Use Policy

Shared hosting and VPS

This policy applies to shared hosting services and Cloud VPS services, fair use policy is compiled in order to protect the customers that share server resources in order to prevent service abuse or network abuse, fair use policy will apply if user is using 100% of the resources for more than 48 hours and/or abuse the network port to it's max capacity of the server for more than 24 hours and interupt the normal functiong of the services on the other customers hosted on the same server node.

Warning notice will be send to the customer that will not comply with the fair use policy terms. Failing to respond to our warnings will lead to account suspension. QHost reserves the right to suspend or terminate any service that will not comply with this terms.